The South African Social Security Agency (SASSA) provides the R370 Social Relief of Distress (SRD) grant to help unemployed or financially struggling individuals. If your application is rejected, you’re allowed to file an appeal — but that’s just the first step. It’s also important to regularly check your appeal status to avoid payment delays, especially for the June 2025 cycle.
This guide walks you through how to check your R370 grant appeal status easily. It outlines the appeal process, who can appeal, and the platforms you can use to track the status. It also addresses common reasons why your appeal might be pending or declined, and what steps you can take if there’s a delay.
Whether you’re filing your first appeal or waiting for an update, this article ensures you have all the information you need to stay on top of your R370 grant appeal. It also includes answers to frequently asked questions and SASSA contact details for further help.
Understanding the R370 SASSA Grant Appeal
What Is the R370 SRD Grant?
The R370 Social Relief of Distress (SRD) grant is a monthly financial aid offered by SASSA to support South Africans facing tough economic times. Previously set at R350, the grant was increased to R370 to better assist those without income. If your application was unfairly declined, you have the right to submit an appeal.
What Is an Appeal?
An appeal is your official request to have a rejected application reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA). If you’re denied the grant, you must submit your appeal within 30 days of rejection. This article focuses specifically on appeals related to June 2025.
Who Can Appeal for the June 2025 Grant?
You’re allowed to appeal if:
- You were rejected for the R370 SRD grant in June 2025.
- You believe the rejection was made in error.
- You meet all the eligibility criteria for the grant.
Who Cannot Appeal?
You cannot appeal if:
- You missed the 30-day appeal window.
- You were rejected due to providing false or incomplete information.
- You’ve already submitted one appeal for that month, as only one appeal per month is allowed.
How to Check Your R370 Grant Appeal Status
Step-by-Step Instructions
- Visit the official SASSA SRD appeal website: https://srd.dsd.gov.za/appeals
- Enter your South African ID number and the cellphone number used during the application.
- Click on “Track Appeal Status”.
- Your appeal result or current status will be displayed.
Where Can You Check the Status?
You can check your R370 grant appeal status using:
- The official DSD Appeals Portal: https://srd.dsd.gov.za/appeals
- SASSA’s toll-free number: 0800 601 011
- SASSA’s official WhatsApp line
- Local SASSA offices (if online access is not available)
Reasons Why Your Appeal Might Be Delayed or Rejected
Your appeal could still be pending or declined due to:
- Incomplete or mismatched personal information
- Delays in verification with government databases
- Errors during the initial application
- Duplicate appeals submitted for the same month
What to Do If Your Appeal Is Still Pending
If your status shows as “Pending,” don’t panic. It simply means your appeal is under review. However, to avoid further delays:
- Double-check that your ID and phone number were entered correctly.
- Make sure your banking and personal details are up to date.
- Contact SASSA if it’s been longer than 90 days.
How to Contact SASSA for Appeal Assistance
- Call SASSA’s helpline: 0800 601 011
- Email: grant.enquiries@sassa.gov.za
- Visit: A local SASSA office near you
- WhatsApp Line: Available through official SASSA channels
Frequently Asked Questions (FAQs)
When will I get my R370 payment for June 2025 if my appeal is approved?
If your appeal is successful, your payment will usually reflect in the next payment cycle or through a special payout.
Can I appeal again if my June 2025 appeal was rejected?
No, SASSA only allows one appeal per month.
How long does the appeal process take?
The process can take up to 90 days, depending on how long the verification steps take.
What does “Pending” mean on my appeal status?
It means your appeal is still under review and no final decision has been made yet.
Keeping an eye on your R370 SASSA grant appeal status is crucial if you want to avoid missed or delayed payments. By following the correct steps and checking regularly, you give yourself the best chance of getting paid on time. Be sure your information is accurate, act within the deadline, and reach out to SASSA if you need help. Don’t wait—check your status today!
